Privacy Policy

For more information about this policy, please email

Important information and who we are

Ultimate Imaging Ltd. (“UIL”) is committed to protecting the privacy and security of personal information in accordance with the Personal Information Protection Act 2016 (the “PIPA Act”).

This privacy policy aims to outline how UIL collects and processes your personal data through our website and diagnostic imaging services we provide.

This policy applies to all employees, contractors and third-party service providers who handle personal information on behalf of UIL.

Our website is not intended for children, and we do not knowingly collect data relating to children through the use of our website.

It is important that you read this privacy policy together with any other privacy policy or data processing policy we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy policy supplements any other policy and is not intended to override them.

Controller

Commitment to Privacy

UIL as the controller of your data is committed to protecting your privacy, while providing you with the opportunity to receive our services. UIL may collect information relating to you as an individual (including certain sensitive personal information, where permitted by law (your “Personal Information”). The policy outlines how we collect, use, disclose, and safeguard personal information related to the diagnostic imaging services we provide.

We have designated an individual to be responsible for compliance with this Privacy Policy and have adopted procedures to protect Personal Information, receive and respond to complaints and inquiries, train staff regarding policies and procedures and communicate our policies to you. We will monitor ongoing developments in privacy legislation and make changes to this policy as required.

You have the right to make a complaint about how we manage your personal data to the respective supervisory authority. We would, however, appreciate the chance to deal with your concerns before you do, so please contact us in the first instance.

Your duty to inform us of changes

It is important that the personal data that we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

 Third-party links

This website may include links to third-party websites, plug-ins and applications.  Clicking on those links or enabling those connections may allow third parties to collect or share data about you.  We do not control these third-party websites and are not responsible for their privacy statements.  When you leave our website, we encourage you to read the privacy policy of every website you visit.

The data we collect about you

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

In addition to personal information provided to us by you through our staff or website, we may also collect information that is publicly available. The personal information we may hold includes, but is not limited to:

  • Contact information, including name, telephone number, address and email address;
  • Occupation and employer details;
  • Patient identification and scheduling;
  • Diagnostic assessments and reporting;
  • Insurance and billing processes;
  • Compliance with legal and regulatory obligations;
  • IP addresses; or
  • Details related to marketing our services, including recording your usage of our website and the mailing lists for which you have subscribed or unsubscribed.

Personal information will be collected directly from the individual unless otherwise authorized by law.

Limits on Collection, Use, Retention and Disclosure of Personal Information

UIL does not retain any more of your personal information than we believe is necessary for any of the purposes set out in this Privacy Policy or which is dictated by legal or professional requirements. We will destroy, erase or make anonymous documents or other records containing Personal Information as soon as it is reasonable to assume that the original purpose of obtaining and storing it is no longer being served by retention of the Personal Information or retention is no longer necessary for legal, business or professional purposes. We will take reasonable care when destroying Personal Information so as to prevent unauthorized access.

How is your personal data collected

We use direct methods to collect data from and about you including through:

Direct interactions You may give us your identity and contact data by filling in forms or providing other information via our website.

This includes personal data you provide when you:

  • Request our services;
  • Give us some feedback; or
  • Subscribe to our publications.

Automated technologies or interactions As you interact with our website, we may automatically collect technical data about your equipment, browsing actions and patterns.  We collect personal data by using cookies and other similar technologies.  We may also receive technical data about you if you visit other websites employing our cookies.  Please see our website for further details.

Legal use of personal information

Personal information will only be used for the purposes for which it was collected or with the individual’s consent, unless otherwise permitted by law. This includes:

  • Delivering high-quality diagnostic imaging services;
  • Communicating results and medical information to referring physicians;
  • Processing payments and insurance claims; or
  • Conducting internal audits and quality assurance.

Disclosure of your personal information

Personal information may be disclosed to:

  • Referring healthcare providers for continuity of care;
  • Insurance companies for billing and claims processing;
  • Regulatory and legal authorities as required by law; or
  • Third-party service providers who assist in service delivery (subject to confidentiality agreements).

Personal information will not be sold, rented, or shared for marketing purposes.

Safeguarding personal information

UIL employs physical, administrative, and technological measures to protect personal information from unauthorized access, loss, or misuse, including:

  • Secure electronic health record (EHR) systems;
  • Access controls and user authentication;
  • Employee training on privacy and security policies; or
  • Regular security audits and assessments.

Retention and disposal

Personal information will be retained only for as long as necessary to fulfill the purposes for which it was collected and as required by applicable laws. When no longer required, information will be securely disposed of via shredding, secure deletion, or other approved methods.

Access and correction

Individuals have the right to access their personal information and request corrections if it is inaccurate or incomplete. Requests can be submitted in writing to the Privacy Officer. A response will be provided within the timeframe required by law.

Consent and withdrawal

The Company obtains consent for the collection, use, and disclosure of personal information, except were permitted or required by law. Individuals may withdraw consent at any time, subject to legal or contractual obligations.

Complaints and inquiries

Concerns regarding personal information handling should be directed at the Company’s Privacy Officer. Complaints will be investigated promptly, and corrective action will be taken as necessary. If unresolved, individuals may contact the relevant privacy regulatory authority.

Policy review and updates

This policy is reviewed annually and updated as necessary to ensure compliance with legal requirements and best practices.

Your legal rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. You have the right to:

  • Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
  • Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
  • Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
  • Object to processing your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
  • Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
  • Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
  • Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
  • If you wish to exercise any of the rights set out above, please contact us at privacy.

No fee required

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

What we may need from you

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

Time limit to respond

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

Contact information

For questions, concerns, or requests related to this policy, please contact:

Privacy Officer
Ultimate Imaging Ltd.
International Centre Suite 308,
26 Bermudiana Road, Hamilton HM11
Bermuda